A few months ago, we added ratings and reviews to gig listings to help artists make more informed submissions. Since then, we’ve been getting great feedback on the process from both artists and promoters. Over the next few weeks, we’ll be making a couple of updates to the rating/review system based on that feedback. Here’s a look at what’s going to change:
We’re now allowing promoters time to finish their submission reviews before opening their listing for feedback.
When the reviews first launched, anyone who submitted could review the gig, even before they got a status update from the promoter. Starting today, gigs will not be open for reviews until after their Submission Tracker notification date (or 1 month after the submission deadline for gigs not using Submission Tracker). Artists who have questions about a submission and are unable to reach the promoter directly can get help from our Member Relations team at http://www.sonicbids.com/support.
And coming soon… Just launched
Easy way to Update Ratings/Reviews.
Previously there was no easy way to go back and revise a rating or review that’s been posted. Now you will be able to append an update to a previous review.
Easy way for promoters to reply.
Promoters can leave comments on their gig listing. In most cases, they’re replying to feedback left by an artist, but the way the review system was setup, it was hard to keep track of the conversation. Promoters are now able to reply directly to a specific review. Their reply will always be attached to the artist’s comment so it’s easier to read in context.
We’ll keep you in the loop right here on the Builder’s Blog when more changes go live. If you’ve got any feedback about these changes to the rating/review process let us know by posting here or drop me a line on Twitter.